PAYMENT & POLICY AGREEMENT

The following is hereby understood and agreed upon by all parties involved. The authorized signer is the financially responsible party.

Services. Peaceful Priorities, LLC (Peaceful Priorities), herein referred to as "Company", represents that the Services performed under this Agreement will be performed in a competent and professional manner, by individuals qualified to perform such work. Company treats every Client with respect and discretion. Services will be deemed complete when purchased package time (“Package”) is used, or upon expiration of a package, three (3) months from date payment is received. Packages purchased but not used before expiration date will not be refunded. Additional hours and/or Packages may be purchased at the agreed upon rate. Client understands that the total number of hours purchased may be performed by one or more individuals, separately or concurrently. Charges are per organizer/per hour.

Appointments: Each organizing session is a minimum of 3 hours unless otherwise agreed by the parties. In the event Client needs to reschedule an organizing session, the parties will agree on a mutually acceptable time. Cancellation and Rescheduling Policy We’re honored to support you in creating a more peaceful and functional space. To maintain a positive and productive working relationship, we ask that all clients respect the following policies: 48-Hour Notice Required Cancellations or reschedules must be made at least 48 hours in advance. Changes made with less than 48 hours’ notice will incur a $100 cancellation fee. No-Show Policy If no one is present 15 minutes after the scheduled start time, the session is considered a no-show and will be charged in full. Life Happens We recognize that emergencies, illness, and unexpected events happen. If you need to make a last-minute change due to unforeseen circumstances, please let us know right away. We aim to be flexible when truly needed while also maintaining fairness to all clients and respecting our team’s time. Client agrees to have pets and other distractions removed from work areas.

Travel: I include 1-hour round trip in my packages, and charge $60/hour for additional travel time.

Payment: An invoice for Services will be sent when this Agreement is signed and is due upon receipt. Acceptable methods of payment are cash, check, ACH or credit card. It is also agreed that the purchase of any organization or storage products, whether decorative or functional, are the responsibility of the Client. Client will be billed for the product plus any online fees associated with such purchase (4%) plus Company's hourly rate per organizer, billed in thirty (30) minute increments, for time spent shopping/returns, unless included in Client’s package.

Communication: We use a virtual phone system. Calls, texts & emails will be returned during normal business hours (Monday – Friday 8 AM – 5 PM). If you have an emergency, please leave a detailed message (preferably a text) and we will contact you as soon as possible.

Process Ownership: Client has sole responsibility for decisions regarding purging, sorting and organizing. Company will make its best efforts to assist Client when necessary, however, all final decisions on such matters belong to the Client.

Health: Both parties agree to follow current CDC Guidelines regarding communicable diseases. If Client refuses to follow such guidelines, Company may refuse to perform services under this Agreement.

Donations & Trash: Company will take one carload of donations per session to the donation site most convenient for Company unless an alternate plan is agreed to in advance. Any additional carloads per organizing session will be at the discretion of Company. Donation receipts will be provided upon request and request must be made prior to donation drop off. Client is responsible for verifying items as trash or donation before removal from Client’s location, and for completing any donation receipts. Company assumes no responsibility for the items designated or assigned by Client to be sent to trash or donation. Donations may also be removed by a donation pick up service, arranged by Company with Client’s agreement. Any donation, junk removal or other fees are the sole responsibility of the Client. Client is also responsible for disposal fees, travel time for the round trip to and from Client’s location, and any wait time at the landfill or donation center. These services will be billed separately, and payment is due upon completion.

Outcomes: Project outcomes depend on Client willingness to make clear decisions regarding purging and donation when needed. Long-term maintenance of organization hinges on Client’s commitment to implementing and maintaining agreed upon changes to keep previously organized spaces in order. Company is not responsible for Client’s failure to maintain organization of space. Time estimated for services may vary from the initial assessment depending on the project. Organizers need minimal distractions during sessions to ensure best outcomes so please make arrangements for young children and pets to ensure best use of on-site organizing time.

Termination: This Agreement shall begin on the Effective Date and shall continue until the Services are completed or until Package expires. Client may terminate this Agreement if Company fails to perform the Services as agreed to by the parties, but Company is not required to refund any remaining pre-paid Package or hours. Company may terminate this Agreement at any time at its discretion, or for any action by Client or its associates that creates an uncomfortable or unsafe working environment, or for Client’s failure to pay in a timely manner.

Confidentiality: Company acknowledges that it may come into contact with Client’s confidential information while performing services under this Agreement. Company acknowledges that disclosure of such information to a third party may cause harm to Client, and therefore Company will not disclose or use such information without Client’s written consent, except to perform the services under this Agreement.

Insurance: Company agrees to obtain and maintain insurance throughout the performance of its obligations under this Agreement, coverage against claims that may arise from Company’s performance of this Agreement.

Damages: Except as expressly set forth in this Agreement, Company makes no warranties of any kind, whether express or implied. In any circumstance, Company's total liability shall not exceed the total fees paid to Company in connection with this Agreement. Neither party shall be liable for any loss, damage, or delay resulting from any external cause beyond its reasonable control.

Relationship of the Parties: The Parties acknowledge and agree that the Services performed by Company, its employees, sub-contractors, or agents shall be as an independent contractor and that nothing in this Agreement shall be deemed to constitute a partnership, joint venture, or otherwise between the parties.

Conflicts: This Agreement shall be governed and construed in accordance with the laws of the State of NY, without regard to its conflict of laws provisions. If Client and Company are unable to negotiate in good faith any disputed issue arising out of this Agreement within thirty (30) days, the matter will be submitted to binding arbitration under the American Arbitration Association (“AAA”). In such event the prevailing party is entitled to reimbursement from the non-prevailing party of all related expenses, costs and fees, including without limitation reasonable attorneys’ fees.

Photo Release: Company may take before and after pictures as part of its work history. Company will ensure that no identification, location reference or other easily identifiable markings or any information of a personal nature are included if photos are used for Company's marketing materials. Please notify Company immediately if you wish your photos to remain confidential.